Saturday, April 3, 2021 at 10 am

We invite families to greet the Easter Bunny from their driveways or porches and we’ll distribute Easter Egg coloring sheets and candy.

Hopefully next year we’ll be back to the Easter Egg Hunt!

***Thank you to our neighbors The Hurley Family and The Schmidt Family for organizing this event.

 

 

The City of Hilliard contacted the Heritage Lakes HOA regarding improvements to Alton & Darby Creek
Road pedestrian improvement project as it relates to the Fairway Commons. The City of Hilliard
informed us that the planned improvement will fill a gap in the pedestrian facilities on Alton & Darby
Creek Road between Fairway Commons Drive and Lampton Pond Drive with a proposed 5-ft wide
concrete sidewalk.  The project will also provide a pedestrian refuge island with Rectangular Rapid
Flashing Beacon (RRFB) signage to provide safe crossing of Alton & Darby Creek Road for pedestrians
and bicyclists between Muir Parkway and Fairway Commons Drive.
 
Below is the project description that was shared with the HOA:

This improvement will fill a gap in the pedestrian facilities on Alton & Darby Creek Road between
Fairway Commons Drive and Lampton Pond Drive with a proposed 5-ft wide sidewalk.  The project will
also provide a pedestrian refuge island with Rectangular Rapid Flashing Beacon (RRFB) signage to
provide safe crossing of Alton & Darby Creek Road for pedestrians and bicyclists between Muir Parkway
and Fairway Commons Drive.  The sidewalk improvements at the southeast corner of Alton & Darby
Creek Road and Fairway Commons Drive will essentially mirror the improvements on the northeast
corner.  As we discussed this morning, the extension of the sidewalk on the south side of Fairway
Commons Drive will impact the landscaping bed as it encroaches in the right-of-way, but the fence and
signage will remain undisturbed.  I have provided the following attachments as resources to describe the
project to the Board:

1. Alton Darby Creek Rd at Muir Pkwy Plan Sheet – this is a plan sheet from the construction plans
detailing the improvements of the project.  The sidewalk connection is shown on the right side
of the page.

2. ADCR at Fairway Commons Dr – this is an approximate illustration of how the sidewalk will curve
between the existing signage, but will impact plantings within landscape bed.  Note, that all
sidewalk is to be built in existing Right-of-Way.

3. Ped Refuge Island Example – this image shows a similar installation on Scioto Darby Road east of
Veterans Memorial Drive to what will be constructed on Alton & Darby Creek Road.  However,
the pedestrian refuge island on this project will only be made up of brick pavers inside the curbs
and not include trees in the median.

Joshua A. Ginnetti, PE, SI
Transportation Project Engineer
3800 Municipal Way, Hilliard, OH  43026
P: (614) 334-2452 | C: (614) 551-0504
Email: jginnetti@hilliardohio.gov
 
Further discussions with the City of Hilliard provided the following clarifications:

1. Maintenance of Traffic – this element is still in design, but the intent is to limit disruption to
Alton & Darby Creek Road traffic.  Construction is only permitted during non-peak hours (8:00
AM to 4:00 PM) and would be even more limited if construction occurs during the school year. 
A flagger may be used, but the City intends to limit that to only one or two days during non-peak
hours. 

2. Project Schedule – the schedule is unknown currently, but the City’s plan is to bid this project
along with a few other City bike/pedestrian improvements this Spring.  The schedule will be
more clear once a Contractor has been selected and we will require to said Contractor to notify
you prior to work starting in the area.  If you can provide the best way to contact you, we can
include it in the plans.

3. Notification of Property Owners – we will not be issuing formal notices to the residents of
Fairway Commons at Heritage Lakes as this project will have a fairly short duration and have a
minimal impact on traffic.  The Contractor will be required to notify the resident of 3491 Fairway
Commons Dr prior to working along their property as they are directly impacted. 

4. Mulching Beyond Sidewalk – We have included a note in the plans for the Contractor to rake the
existing mulch back into the bed prior to work.  Once the sidewalk has been built and topsoil has
been set in the surrounding disturbed areas, the Contractor will rake the mulch back to the
sidewalk. 

5. General Community Engagement with the City – we appreciate your interest in getting the
community engaged with the City.  We like to hear back from our residents on the City’s
interests and future plans.  As I mentioned last week, the City recently launched a website for
this purpose called Talk2UsHilliard.  See link: https://talk2us.hilliardohio.gov/ Feel free to share
with your residents and we look forward to hearing back from them.


Additional Information

Alton Darby Creek Rd at Muir Pkwy Plan Sheet

ADCR at Fairway Commons Dr

Ped Refuge Island Example-SDR at Vets Memorial

Dear Neighbors:

I hope you all are healthy and safe in these challenging times. We all have a common vision for
our neighborhood. We all want to see the neighborhood, thrive, and continue to be a vibrant
neighborhood. Heritage Lakes has a lot of charm and character that makes it a wonderful place
to live. There are serious obligations and responsibilities the association has and needs to be
commonly understood by all of us. I would like to discuss those issues in this letter. Typically,
we discuss such issues at our annual Board meeting. However, due to the restrictions imposed
on us due to COVID 19, we were not able to have our meeting as previously scheduled. Below
are some points I would like to share with you:

Annual Board Meeting
The Annual HOA meeting for 2020 was scheduled for April 2, 2020. Due to the COVID-19
crisis, the HOA Board chose to postpone the meeting until further notice. The health and
wellbeing of our neighbors supersedes this meeting. We intend to have our meeting as
scheduled in 2021, assuming COVID-19 is no longer a threat.

Major Activities
– This past year the board put out for bid all service contracts to make certain we were
getting our community the best service at the most reasonable prices. Ramirez
Landscaping was selected as the landscape service provider for our community. We
believe they are doing a good job so far.
– Aqua Doc was selected to maintain the Pond. Aqua Doc treats the pond on a regular
basis and maintains the fountain.
– The HOA Board has selected Beacon Property Management as the Property Manager
for our Homeowner’s Association. Onyx Property Management was not meeting the
needs of our neighborhood and they asked for an almost 300% increase in their monthly
fees. We chose to terminate their contract.
– We removed several dead pine trees on Heritage Lakes Drive, Fairway Commons and
Impatience Park. Replacement of some of the removed trees will be completed in the
upcoming planting season.
– Maintenance of the Bridge wall by the pond.
– Maintenance of the lights at the Bridge wall.
– Maintenance of the Heritage Lakes and Fairway Commons signs.

Communication
We encourage our residents to utilize the HOA’s website www.HeritageLakesHilliard.Org. Our
website includes access to HOA’s Controlling Documents, Welcome Package for New
Neighbors, Frequently Asked Questions, Forms for ARC Requests submissions, and an online
form for submitting questions or concerns to the Board. Also, to improve our ability to get the
word out quickly, we continue to ask residents to share their email addresses with us so that we
may have a more complete and updated e-mail roster of all residents. Please feel free to
contact us through the HOA Website at https://heritagelakeshilliard.org/contact-us/ if you have
any questions, concerns or you simply would like to introduce yourself.

For New Homeowners
The operation of your homeowners association is governed by a volunteer board of directors.
The three elected Board members are elected on a staggered basis by the community.

Elections are held at the annual homeowners meeting in April. The Board is responsible for
overseeing the daily functions and financial responsibilities of the Association, and for
maintaining members’ compliance with the established rules and guidelines.  ​Please take the
time to read through the Declarations of Covenants, Bylaws and other controlling documents.
These documents are available on the HOA’s website www.HeritageLakesHilliard.Org.  You may
also find a Welcome Package and Helpful Information under the New Neighbors tab
https://heritagelakeshilliard.org/new-neighbors/. Please contact me if you would like to volunteer
for any projects or are interested in serving on the Board.

Architectural Review Committee (ARC)
The Heritage Lakes HOA has an Architectural Review Committee to help maintain the quality of
our neighborhood. Currently, there are five members serving on the Architectural Review
Committee where three of the five members are engineers. Its function is to evaluate the plans
for all exterior landscaping, repairs and remodeling (such as painting, decks, trees and bushes,
replacement roofs, etc.) in order to ensure compliance with all covenants, restrictions and
guidelines. The purpose of this review is to protect our scenic environment and maintain the
value of our homes. Modifications to the exterior of your home and property must be submitted
to the Architectural Review Committee for approval before any work begins. If work is started
without prior approval, the homeowner may be required to alter or remove the changes.
Requests for ARC approval must be submitted to the Architectural Review Committee through
our electronic form on the HOA Website https://heritagelakeshilliard.org/architectural-review-
form/.  The Board asks for your full compliance with the ARC process as it’s necessary to
maintain the beauty and preserve the quality of Heritage Lakes. The time to get this approval is
before changes are started and not after they are finished.

Landscaping
During the past year, we have seen many positive changes around us. We are pleased with the
many accomplishments of the HOA Board since the transition to Ramirez Landscaping.
Common area management and landscaping continue to be our number one priority.  Although
the neighborhood looks good, we still have more room for improvement. In 2021, we will focus
on the following areas:
– Weed control
– Planting of more vibrant flowers
– Adding new trees to replace the removed dead trees.
– Re-stacking some of the landscaping stones

Covenant Adherence
What makes Heritage Lakes such a great community is the fact that our early developers saw
the need to have strong covenants that would uphold both high standards of quality and
appearance consistency. Compliance with the Covenants and Community Restrictions is
mandatory, and it is the responsibility of each homeowner to be familiar and read the rules and
regulations.  At the time of purchase, it’s the responsibility of the homeowner to familiarize and
read the rules.   Non-compliance will result in the receipt of a violation letter, and ultimately, a
fine or lien placed upon your property if the violation is not corrected. You can view or print a
copy of the rules and regulations on our website www.HeritageLakesHilliard.Org

Lawn Care
The neighborhood looks so beautiful when all the lawns are mowed and cared for.
Unfortunately, there were several homeowners who neglected their lawns this past year. We all
want to keep Heritage Lakes a beautiful and premier neighborhood. Also, we all want to keep
the value of homes high and protect our investments. Please take care of your yard by making
sure you keep up with the neighborhood standards. Mowing, weeding, trimming and watering
as needed are expected of all homeowners. Please do your part.

Mail Posts and Mail Boxes
The maintenance of mail boxes and posts is the homeowners’ responsibility. Please make
sure that your mail box and post are painted and that the post is upright and not leaning in any
direction! Should you want to replace your mail box or post, you can find details of the
approved mail box on the HOA website https://heritagelakeshilliard.org/qa/.

Trash Cans
Homeowners are required by the covenant and Arch Guidelines to maintain your trash cans
inside your garage or behind an approved enclosure, away from public view. Leaving trash and
recycle containers at the street or outside the front of our homes after trash day distracts greatly
from the beauty of the community. Your compliance is required and is also highly appreciated.

Speeding
The neighborhood wide speed limit is 25 mph. We ask our neighbors to comply with the speed
limit and make Heritage Lakes a safer neighborhood for children at play, joggers and walkers.
Also, please ask younger drivers in your families to be safer drivers.

Street Parking
Some of the streets in Heritage Lakes are relatively narrow. In particular, the part of Heritage
Lakes Drive with the wide median makes it difficult for wider cars and truck to pass through
when cars are parked on the street. Frequently, drivers cause damage to the median when
passing a parked car. The problem is even greater when larger vehicles such as school buses
and trash trucks try to navigate through this narrow street with parked cars. The same problem
is observed on Fairway Commons roundabouts where cars are parked on the roundabout
restrict the movement of large landscape trucks, delivery truck and other larger vehicles.
Please be a good neighbor and park your car in your driveway. In many cases, when trucks
drive over the median to avoid parked cars, they cause damage to the median or to the sprinkler
system. Repairing the damage costs the HOA money that can otherwise be spent on
improvement projects. We hope that we get everybody’s compliance with this requirement.

Speaking for the Heritage Lakes HOA Board, we look forward to continuing to serve the
community. Our vision for the future of Heritage Lakes is very bright. Please do your part to
help us achieve and maintain this vision. As always, please let us know if you have any
questions or concerns.
 
Isam Saleh
Heritage Lakes HOA President

 

Heritage Lakes Homeowners Association

 

October, 29, 2019

 

On behalf of the Homeowner’s Association Board, I would like to give you an update on the status of our property management contractor.   As you know, in May 2019, we terminated our contract with Full Circle Property Management (Rickert). We selected Clark Simson and Miller (CSM), a remote property management company to serve the remainder of the 2019 fiscal year.  

The Board continued to search for a local competent property management company to serve as our property manager.  I am happy to inform you that we finalized a contract with Onyx Realty. The transition from CSM to Onyx has already started. We believe Onyx is a good fit for the neighborhood and is ready to serve our community. We hope to use their services for many years to come.   

In the following pages of this mailer, Mr. Douglas Davis, Onyx Realty President, provides you with an introduction letter about the company and their services. A face-to-face introduction of Onyx will take place at our next Board meeting in April 2020. Please feel free to contact me if you have any questions or concerns.   

 

Best regards,

 

Isam Saleh

Heritage Lakes HOA President

 

isaleh@columbus.rr.com

Heritage Lakes Homeowners Association
Care of Clark Simson Miller
PO Box 26941
Charlotte, NC 28221
Ph: 865-315-7505 www.csmhoa.com Fax 865-315-7506

Dear Homeowner,

Your volunteer HOA board has diligently interviewed several management companies and Clark Simson Miller is honored that we have been retained as the financial management firm of choice. Clark Simson Miller will assume this responsibility effective June 1, 2019. As your association is currently in transition with our company, we ask for your patience and understanding while we transfer your association files into our system. It can take up to 30 days to completely gather all the necessary information for a transition.

Our primary goal is to provide financial management services to your community. This includes the billing and collection of dues payments, handling association invoices from vendors, providing administrative support to the board, and working together to help the association meet its short term and long term financial obligations.

As such, Clark Simson Miller only handles concerns within the financial realm of managing the association. These concerns can be directed to support@csmhoa.com or by calling our office at the number above. We strongly encourage all homeowners to use the web portal for basic inquiries. Your web portal will have your account balance, contact information, and other information related to the association. Please keep in mind that some of this information will not be available until after the transition period as we are working to load everything into our system.

Please visit the web portal to make sure we have your up-to-date contact information. Please remember to update your portal anytime you make changes to your contact info.

If you have a concern that is “non-financial,” it should be sent to your Board of Directors for assistance.

We welcome you to the Clark Simson Miller family. You may notice we use the word family when it comes to those communities that select us; we think of you just like that. Welcome to a new level of service. Welcome home to CSM.

Kind Regards,
Clark Simson Miller

Instructions for Dues Payment

Please make all checks payable to Heritage Lakes Homeowners Association
and use the address below for all dues payments. Checks or Online Banking must show the following:

1. Management Co ID: 4547
2. Association ID: ***
3. Account Number: {Account number}
Please note: when entering this on Mutual of Omaha’s payment portal, you will need to exclude the decimal point.

Heritage Lakes Homeowners Association
Care of Clark Simson Miller
P O Box 52344
Phoenix, AZ 85072-2344

Instructions for Online Account Access

CSM provides a web portal at no cost to the association. This portal allows all homeowners to access their individual account history as well as documents and information related to the community. Please note that some of this information may be missing as we work through the transition period with your association. To access your account, please use your web browser and go to the website below. Once you log in, you will be able to change your password to one of your choosing. If you need assistance, please send an email to support@csmhoa.com. All requests will be answered within 1-3 business days.

https:// web.csmhoa.com
Username: {Web Site Login Name}
Password: {Web Site Password}

Instructions for Online Payments
In addition to sending a check, CSM offers multiple options for owners to pay their dues. To pay your dues online, please visit http://www.csmhoa.com/e-payment and click the “Pay Dues Online” button. We accept electronic checks, ACH draft, and all major credit cards. Please note that credit card payments will incur an additional fee by the bank to cover the processing costs.
Automatic Withdrawal of Association Dues (ACH)
We offer the convenience of Automatic Direct Draft (ACH Draft) for your association assessments. The ACH Draft eliminates the need for you to write checks by debiting your homeowners’ association assessments from your bank account. To sign up for ACH Draft, go to https://www.mutualpaypropertypay.com If you do not have computer access, please contact CSM support at 865-315-7505.

Dear Neighbors,

The Heritage Lakes Homeowners Association Board of Directors invites you to attend the 2019 Annual meeting on Thursday, April 4, 2019 at 7:00 pm at the Heritage Lakes Clubhouse. The meeting is intended to achieve the following objectives:

  1. Provide homeowners with details on all activities that have transpired in 2018
  2. Provide an insight into the planned activities for 2019
  3. Conduct elections for the Board open positions as mandated by the HOA Bylaws. The available Board positions are President, Treasurer and Secretary. Once Officers of the Board are elected, the officers will decide on the appropriate structure to achieve staggered terms. We are asking homeowners to provide their nomination for these positions. Please use the enclosed form for your nominations.

Agenda for the meeting will include:

  1. Call to Order
  2. Approval of Minutes
  3. Property Management Report
  4. President’s Report
    1. Administration and Contracts
    2. Landscape Report
    3. Major Projects
  5. Treasurer’s Report
  6. Election of Officers
  7. Adjourn

We will post signs throughout the neighborhood the week prior to the meeting. In addition, the access gate to the Clubhouse will be open starting at 6:00 PM through 10:00 PM. We look forward to seeing you at the meeting.

If you have any questions please feel free to contact me at isaleh@columbus.rr.com.

Sincerely,

Isam Saleh

HOA President

Please join us for the

2019 Heritage Lakes Easter Egg Hunt

Saturday, April 20, 2019

10 am

Special guest the Easter Bunny

Please meet on Heritage Lakes Drive at the Cart Crossing near the 4th Hole green.

Bring your Easter basket!

All Fairway Commons/Heritage Lakes families are welcome!